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frequently asked questions

Q: How do I figure out how much ribbon I need?
A: If you are making invites, bows, etc, make a mock-up with some string or ribbon, tie it exactly as you would be using the ribbon. Take apart your mock-up, measure the string or ribbon in inches and multiply by the number of items you will be making. Next, divide by 36 to determine your yardage needed. You should always add some yardage to account for mistakes or unexpected guests.

Q: Why do I need to make an appointment to come to your warehouse?
A: We are not a retail shop. You won't ever be turned away, but if you come unexpectedly while we are helping other customers, we will not be able to give you the personal attention that you deserve.

Q: Do I need my resellers permit?
A: If you are a business in California we will need a copy of your resellers permit. Please fax it to us at FAX: 310-473-6494. If you do not have a resellers permit, you will be charged sales tax.

Q: Why can't I order the ribbon from the website?
A: Each style is available in multiple colors and widths which makes for thousands of individual products that change frequently. Availability is constantly changing and new products are added often. By dealing with you directly, we can ensure that your order is available, and delivered in a timely manner.